Privacy Policy

This Privacy Policy explains how Socially Pro collects, uses, stores, and shares personal information when you use our website, applications, APIs, and related services.

By using Socially Pro, you acknowledge the practices described in this policy.

Account information: name, email, workspace details, authentication data, and billing contact information.

Usage information: device and browser data, logs, feature usage metrics, and performance diagnostics.

Content data: media files, post drafts, scheduling data, messages, and collaboration comments uploaded to Socially Pro.

Integration data: tokens and metadata from connected third-party platforms necessary to provide publishing and analytics functionality.

To operate and deliver core services including publishing, scheduling, analytics, collaboration, and account management.

To secure the platform, prevent abuse, monitor reliability, and troubleshoot incidents.

To provide customer support, onboarding communications, and service updates.

To improve and develop features based on aggregated usage patterns.

To comply with legal obligations and enforce our Terms of Service.

We process personal data based on one or more of the following legal bases: contract performance, legitimate interests, consent, and legal compliance.

Where consent is required, you can withdraw it at any time, subject to technical or legal limitations.

Service providers: hosting, infrastructure, analytics, communication, and payment processing vendors that support our operations.

Third-party integrations: social networks and connected tools when you enable those connections.

Legal and safety: authorities or relevant parties when required by law or necessary to protect rights, security, and integrity.

Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary by data category, account status, and legal requirements.

We implement technical and organizational safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction.

No method of transmission or storage is completely secure, but we continuously improve our safeguards and incident response procedures.

Your information may be processed in countries other than your own. When applicable, we use contractual and operational safeguards to protect transferred data.

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, and to request data portability.

You may also have rights to object to certain processing or lodge a complaint with a data protection authority.

To exercise your rights, contact support@sociallypro.app.

We use cookies and similar technologies for authentication, preference storage, analytics, and product performance measurement.

You can control cookies through browser settings. Some features may not function properly if cookies are disabled.

Socially Pro is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal data from children without lawful consent.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

Continued use of Socially Pro after policy updates become effective means you acknowledge the revised policy.

If you have questions or requests related to this Privacy Policy, contact support@sociallypro.app.